15 October 2017

Creating Art to Suit Personalities...Five-Star Review


Facebook Reviews


14 October 2017

Poem to Personalize: Those we love don't go away...

01 September 2017

15 August 2017

The Power of Personalization: Custom Golf Ball

09 August 2017

Best customer service...all at a time of heartache - Five-Star Review


https://www.etsy.com/shop/YURNSbyMorzArt#reviews

26 June 2017

The Power of Personalization: Custom Orcas for Arval




 
For 7 years, Rob worked side-by-side with Sandra in the front lab at Dallas Nephrology Associates. Sandra was his direct supervisor, a mentor, a surrogate mom, and a good friend. During those years, she was a daily source of wisdom, encouragement and humor for him.

Recently, Sandra contacted us and asked for us to create an Orca Whale for her brother, Arval.  He always love Killer Whales and their symbology of family, longevity, harmony, community and protection.

We created a large wall-mounted piece for Arval's wife and family....and a smaller whale memorial for Sandra to keep.  We feel honored to make these pieces for him and their family.

Recently we drove up to Dallas to deliver them to her in person. It has been over 10 years since we moved from Dallas and Rob left his job at DNA.  It was so awesome to see Sandra and her family, have some laughs and catch up on life.

She and her family have started a small business selling handmade soaps, lotions, and other scented oil products.  She treated us to samples of their products and Rob became a big fan of the Whisky Woodshop Beard Oil!  Check out, A Handful of Bubbles....www.ahandfulofbubbles.com
 


30 May 2017

04 May 2017

BEYOND AWESOME!!!...Connecting beyond the purchase



When given the opportunity, we love to connect with families.

It is hard to know everything our customers are going through following the death of their loved one. Often, we can only imagine the profound loss they are experiencing. When communicating with customers, we just allow that space to unfold how it needs to for those in mourning. 

Sometimes there is no communication beyond the email order, and that's certainly understandable. However, other times we have the chance to connect and collaborate ideas with the customer....we truly value these opportunities. It touches our hearts deeply when we can learn more about who the YURN is remembering.

Recently, we had a wonderful experience getting to know more about Mark through his wife Diane.  She shared photos and opened up to us about the great health challenges he experienced preceding his death....she told us about their 30 year relationship, his love for music, their travels together, their devotion to fostering hundreds of pets through the years, and how she loved to make him laugh.

She wanted his guitar YURN to be a perfect expression of him and her love for him.  We shared with her the different personalizations we could do to make it a unique and special piece.  We added a handwritten note with his frequent "Love you today" sentiment to her...a line from his favorite song along with his signature...her "Eternal Love" expression for him...his name and dates....and even painted it to match his favorite Martin guitar.

To be of service to her is a blessing to us. These opportunities to touch each others lives in a loving and heartfelt way is what it's all about, and we'll remember this connection always.





12 April 2017