FAQ & Policies

 FREQUENTLY ASKED QUESTIONS & POLICIES

Are YURNS a good fit for my loved one? Can I order custom or personalized pieces?

You’ll know it the moment you see it. Our unconventional urns aren’t for everyone. Our YURNS are for unique personalities whose memory doesn’t resonate with a traditional urn on the shelf. YURNS offer an artistic alternative in cremation vessels.
We can personalize your YURN by hand carving names, dates, or other personal aspects into the clay body prior to kiln-fire. If you have an idea for a special memorial, please share it with us…we do commissioned pieces and can hand sculpt a unique custom urn just for you.


What are YURNS made of?

Kiln-fired clay, also known as ceramic, is a process that has been employed for thousands of years. The word “ceramic” comes from the Greek word for “pottery”. The earliest found ceramic object dates back over 27,000 years, and remnant pottery sherds allow archaeologists to date historic sites, and determine resources and technologies used. The firing process changes the physical properties of the clay body into a material that is permanently hardened and durable throughout time.


How are YURNS made?

Each YURN is a work of art produced solely by MorzArt, the husband and wife team of Rob & Jamaica from Bastrop, TX. They are individually handcrafted through a slip-cast method which produces the hollow vessel in which the cremains are placed. We use a variety of materials to create the finishes of each product. We hand paint each one individually using a possible variety of oxide washes, acrylic paints, metallic waxes and finishing sealer.
Our hands-on approach produces artisan quality sculptures that will vary slightly from piece to piece. In other words, no two will ever be exactly alike, giving you an heirloom-quality, unique work of art.

Will my piece look like what is pictured?

Photographing 3-dimensional, metallic objects can be tricky and doesn't fully convey the beauty of the piece as seen in person. Due to the handmade nature of our YURNS, some color or form variation will occur. We try to provide the best representative image of each YURN; however differences in color settings of monitors/screens affect the actual color of pieces. The size or form of the actual piece is shown in scale representations to help show these elements.


What does cubic inch capacity equate to?

What size do I need? Industry standard states that one cubic inch of volume is needed per pound of the person’s total weight. So, if a person weighed 150 lbs., and you would like to inurn the whole individual, you will need an urn that is 150 cubic inches or larger. Smaller keepsake sized urns are a good solution for those who wish to scatter or share portions of the cremains. Various processing methods by service providers can result in differing volumes for people of equal weight. From a few personal experiences, cremains of an individual weighing 150 lbs. fit within a 115 cubic inch volume…so, there really is no steadfast rule. If inurning all the cremains is important to you, please use the 1 to 1 ratio for peace of mind.


How do I inurn my loved one’s cremains into a YURN?

Each YURN is produced with an adequate opening concealed on the backside or bottom of the piece, and comes with accompanying closure hatch cut from the ceramic body. It is recommended to inurn the cremains by keeping them within the plastic bag provided by the crematory. In order to place the bag within a YURN, it may be necessary to move the wire tie and tag toward the top of the bag and distribute the material so that it may fit through the opening. To permanently seal the vessel, simply affix a bead of permanent adhesive (such as super glue or silicone adhesive) to the edge of the closure hatch and set into place. If needed, most local funeral homes will assist you in this process- you may need to make arrangements ahead of time.


How do I place the YURN on a wall?

All of our wall-mounted pieces are constructed with a high-temperature wire hanger that is kiln-fired within the ceramic body. Use care when selecting a wall location. It is recommended that you provide an adequate sized (1-2”) screw driven into a wooden “stud” in the wall of your home. If the desired location for the YURN is not convenient where a stud falls, then use a drywall hanger. Home improvement stores have drywall hangers with various weight ratings. We suggest using a minimum 20 lb. hanger. When utilizing the drywall hanger, carefully read the instructions provided by the manufacturer. We are not responsible for damage caused by failure to properly hang the vessel with the greatest of care.


Can YURNS be shipped directly to a funeral home?

Yes, if pre-arrangements are made with your funeral professional, simply provide us with the name and shipment address of the funeral home. In the Notes section during checkout, please provide us with your loved one’s name so that the funeral home may process the request accordingly.
Are there any special precautions?
Although the ceramic material would weather the elements in an outdoor environment, direct exposure to the finish would likely show signs of wear over time. If placing a YURN outdoors, it is recommended that you shelter it from direct sun and precipitation.
Dust regularly, and if necessary, use a mild soap solution.


What if I can’t afford the retail price? Are there prices for funeral professionals?

It is our honor to be of service to anyone who wishes to have a YURN memorial for their loved one. We have experienced and understand hard times during loss. We are open to payment arrangements to those in need…please, just ask.



WHEN YOU ORDER A WORK OF ART BY MORZART, 

YOU ARE AGREEING TO THESE POLICIES.

 

Due to the highly personalized nature of our artistic products, we don't accept returns. Hours of time, patience, and care are invested. We do our very best to communicate and ensure your satisfaction. However, unless they are damaged or defective, sorry no refunds.

Request a cancellation within: 24 hours of purchase
To exchange damaged item, contact us within: 3 days of delivery

We really do care! Please contact us if you have any problems with your order.

Conditions of Shipments
We package our products ourselves to ensure their safety and protection during shipping.  All of our products are shipped insured. Buyer accepts to assist us in providing photographic evidence in order to pursue claims, as a result of damage caused by carrier.


We do provide pricing for Funeral Industry Professionals. 
Please contact us for more information about our services.