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OUR WORKSHOP FLOW

STATUS OF YOUR ORDER

& SHIPPING INFO

ORDER OF PRODUCTION

  1. Order received

  2. Approve Engraving & Details

  3. In Queue

  4. Sculpt Clay Piece

  5. Dry Clay & Send Pictures

  6. Kiln Fire

  7. Hand Paint

  8. Pictures of Completed Piece

  9. Shipping Notification

Depending upon our schedule, standard production of Production Works (with engraving) will likely take 4-10 weeks to create. All works are made to order.

 

Custom orders are given their estimated time frame to complete. Currently, 4 to 6 months.

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Free FedEx Ground shipping is included and typically takes 2-4 days domestically. Please let us know if you need to upgrade your shipping service.

 

See below regarding RUSH production and expedited shipping.

 

Feel free to contact us for estimated delivery date.

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International Orders - Outside USA:

Please contact us first. Sent via USPS to country of receipt. All duties and taxes for international shipments are the responsibility of the customer. The receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered. 

PROJECT QUEUE

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Thank you for your patience and understanding as we give love and care to each creation.

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For more details see

ORDER SCHEDULING & PRIORITY

MADE-TO-ORDER

McMASTERS - Guitar & Bible 

IN QUEUE

EDMONDS - Guitar

IN QUEUE

CUSTOM COMMISSIONS

GARCIA - Shrimp Boat

READY TO SHIP

MICHEL - Tree Medallion

SCULPTING

PERRY - Ladybug

SCULPTING

ALBERTINI - Custom Conga

IN QUEUE

WADE - Barbeque Pit

IN QUEUE

GREEN - 45s Record Stack

IN QUEUE

SINGER - Log Cabin

IN QUEUE

MOORE - Cowboys Star

WAITING ON ENGRAVING

-----   RUSH PRODUCTION   ----

We understand that memorial plans can be time sensitive. If your order is needed for a scheduled service or event, and we’re able to accommodate it, we offer RUSH production for an additional $150 fee. RUSH orders are completed within 10–14 days (sometimes sooner), and USPS Express (1–2 day) shipping upgrades are available for an additional charge.

 

PLEASE CONTACT US TO CONFIRM AVILABILITY BEFORE PLACING A RUSH ORDER.

 

*These RUSH production terms do not apply to custom commissions. Please ask us about your timing options for expedited production of custom pieces.

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